Acceptance criteria
What we accept, and what we do not
No vague language and no “case by case”. Here is the actual test we run, and the specific condition issues that do and do not matter.
The rank rule
First, the one that decides most items.
It is the same test we run on everything, and it is the reason most rejections happen.
We check the item on Keepa. If there is a clear sales history over the last 365 days, we can sell it. If there is not, it will likely be rejected.
That is the whole rule. It is not about condition, edition or how interesting the title is — it is about whether anyone has actually bought one in the past year. An item with no demonstrable sales history sits in a fulfillment centre accruing storage fees and eventually comes back out as a disposal, which costs us money and earns you nothing.
If you scan before you ship, this is the single most useful filter you can apply. Our free item checker runs the same test, so you can see the answer before anything leaves your building.
Scope
Media only. No exceptions.
This is the difference people trip over most often.
MaxX Access handles books, DVDs, Blu-rays, CDs, audiobooks on CD, cassette tapes and video games. That is the entire list.
- No board games.
- No puzzles.
- No non-media items of any kind.
Our sister operation at tampabaybookpickup.com does take board games and puzzles from household donors in Florida. Those are different programmes with different economics, and the lists do not overlap. If you are shipping us a consignment box, media only.
Books
Books we can and cannot sell.
Accepted:
- Books without barcodes.
- Hardcovers without dust jackets.
- Ex-library copies — stamps, spine labels, jacket covers and security strips are all fine.
Rejected:
- Extremely old books without barcodes, unless they carry a ranked ASIN with the sales history described above.
The pattern here is that cosmetic issues rarely disqualify a book. What disqualifies it is being unidentifiable or unsellable.
CDs
CDs, where the rules surprise people.
Disc condition standards are looser than most sellers expect, and case damage is almost never the problem.
Accepted:
- Cases with cuts or cracks.
- Hole punches through the barcode, and drilled holes.
- Sharpie marks.
- Missing internal papers or booklets.
Rejected:
- Missing front artwork.
- Missing disc, or the wrong disc in the case.
Scratched or non-functional discs are not a problem either. We resurface them on an ELM Eco Master at our cost — set them aside in the box and we handle it.
DVDs
DVDs.
Rejected:
- Library print DVD artwork. The institutional print runs are not sellable on the platform.
- Dog-chewed cases where the artwork is destroyed. Damage to the case alone is survivable; damage that takes out the artwork is not.
Before you ship
Send value, not volume.
Every unit takes the same receiving, sorting, listing and shelf space regardless of what it sells for. A hundred common paperbacks generate almost nothing for you and cost real money to process; ten good items beat them in every direction.
The item checker is free, needs no account, and tells you what we can sell and roughly what each item should earn you. Run the box through it first. It is genuinely better for both of us.
Full detail on the economics is in how the split actually works.
Next step
Find out what your items are worth.
Run them through the free checker before you ship anything. No account, no card.